Many cartridges contain a preset ink counter. Once this ink counter reaches its limit the cartridge will not report any ink levels.
Unfortunately this is not resettable, meaning the error is essentially unavoidable.
Your cartridge will still work without any problems. The only issue will be a lack of ink status monitor. Please keep an eye on your prints, and as soon as they start to fade then they would need replacing.
Need further help?
If you require further assistance please contact us and a member of the team will be only to pleased to help.
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