Deliveries

Delivery Information

Standard Delivery
Standard delivery is FREE on all UK mainland orders with no minimum order value! If you order before 3pm Monday to Friday and the items are in stock at our main warehouse we will pick, pack and dispatch your order the same working day (please see below).
This is subject to availability, and excludes some remote UK areas and premium services. Orders sent with our standard delivery option usually arrive in 3-5 working days using Royal Mail. Once your order is dispatched we will email you to let you know that your order is on the way to you. If you contact us we're happy to provide tracking details, we are working on getting these sent automatically by e-mail.

Update 21/12/2021: Please note that due to COVID-19 all Couriers, including Royal Mail are experiencing huge demands in their network which may mean deliveries take a little longer than usual. Some areas are also no longer delivering on a Saturday.

Next Day Delivery
We are now in a position to offer Next Day Delivery again, but due to increasing costs because of COVID-19, we have had to increase our next day price to £4.99. We do our best to guarantee that it'll be delivered the very next working day, but due to the current pandemic, our Couriers may take an extra day or so.

Update 21/12/2021: Please note that Royal Mail are no longer guaranteeing next day deliveries due to the COVID-19 Pandemic, but have said that all express orders will be delivered as quickly as possible

Working Days exclude Weekends and Public Holidays. Please see checkout for more details.

Click & Collect
We have re-opened Click & Collect from our warehouse in Taunton!

When ordering over the phone let our sales team member know and they'll mark the order for you. We'll need a phone number and e-mail address so we can contact you when it's ready for collection.

Once the order is ready for collection we'll give you a call on your phone number, or if we can't get hold of you on that, we'll send you an e-mail. Simply pop in and collect your order!

When will my order be dispatched?
Orders placed before 3PM Monday to Friday will be dispatched the same day subject to available stock, and assuming it is not a Public Holiday.

Orders placed after 3PM Monday to Friday or anytime over the weekend will be dispatched the following working day subject to available stock.

Bank Holidays
We do not dispatch orders, or deliver on bank holidays.

Northern Ireland, Highlands & Islands
Deliveries may take an extra 2-3 days to arrive. We apologise for this.

Christmas and New Year Deliveries

Orders placed on 23rd December 2021 and after will be sent out between 29th-31st December 2021 via Royal Mail. Royal Mail will not deliver on Bank Holidays, so please allow extra time for delivery of your order during this period.

Orders placed from 31st December 2021-3rd January 2022 will be sent out between 4th-7th January 2022. Please allow extra time for delivery of your order during this period.

International

We can deliver to most international locations, but you must call us on 0044 1823 250 060 (on a landline) or +441823 250 060 (on a mobile) to place the order with us. We cannot take international orders online at the moment.
Please be aware that due to COVID-19 delivery times are being impacted and may take longer than normal. Also some countries are now allowing post to be sent to them, but this changes on a daily basis
 
Due to BREXIT we no longer ship out to Overseas and Southern Ireland. We only ship out to Northern Ireland, Scotland, England and Wales. If you require any advice on if we can ship to your address, please call us on 01823 250060 and a member of our team will be able to advise you.