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Inkjets & Toners With Fast Delivery - 01823 250060

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Inkjets & Toners | Free Fast Delivery - 01823250060  

 

Warranty Information


BrandProductsWarrantyEnd User Action
5*Compatible & Remanufactured Inkjet & Toner Cartridges2 year replacementPrinter damage call 01205 318 687. Faulty cartridges return for credit/replacement.
AbconScales1 year non-registered/ 5 year registeredCall helpline 0871 234 0999.
AddisBins1 to 10 years, varies by modelReturn for replacement / credit with proof of purchase (essential)
AddisCatering Jugs & Kettles1 to 10 years, varies by modelReturn for replacement / credit with proof of purchase (essential)
AppleiPad / iMac & Accessories1 year limited warrantyCall helpline UK 0844 209 0611. Ireland (353) 1850 946 191.
Barton StorageTrolleys & Sack Trucks1 yearCall 01902 499500.
BenqProjectors2 year warranty. 1 year Return to Base, 1 year Pickup and ReturnCall BenQ helpline 0207 216 0039.
BionaireAir Purifiers, Fans, Ceramic Heaters, Oil Filled Heaters, Dehumidifers, HumidifersVaries by product, see instruction manualFirst year, return for credit Rest of warranty, if manufacturing fault and date code is in warranty & proof of purchase can be provided contact manufacturer Contact email: rans@jardences.com
BrotherConsumables (including Labelling Tape)1 yearReturn for credit.
BrotherFax, Printers & P-Touch Electronic Labelling Machines & Scanners1 yearDOA Call 08444 999444 to arrange repair, if unable to repair Brother will issue a call reference number (CRN) if fault is within 14 days. Return for credit (with proof of purchase) quoting CRN. Warranty Call 08444 999444 to arrange repair.
BurcoAll products1 yearCall 0844 8153742, if DOA obtain an authorisation number. Warranty Non-returnable to RDC.
CanonScanners, Inkjet Printers, Fax Machines (B820,B840,JX200,JX500 only) LBP30001 yearDOA (14 days). Call 0207 660 0186, quoting serial number, to resolve over the phone, if unable to rectify return for credit (with proof of purchase). Products found not faulty will not be credited. Missing parts will be sent out FOC, call Robert Scott company on 01869 331741. Warranty Call 0207 660 0186, quoting serial number, to resolve over the phone, or for Canon to repair or replace as appropriate. Missing parts will be sent out FOC, call Robert Scott company on 01869 331741.
CanonDigital Cameras1 yearCall Canon helpline 0207 660 0186.
CanonPersonal Copiers, Fax (Not B820, B840, JX200, JX500),Multifunctional Machines LBP5000, LBP5100, LBP33601 yearDOA (14 days). Call 0207 660 0186, quoting serial number, to resolve over the phone, if unable to rectify return for credit (with proof of purchase). Products found not faulty will not be credited. Missing parts will be sent out FOC, call Robert Scott company on 01869 331741. Warranty Call 0207 660 0186, quoting serial number, to resolve over the phone, or for Canon to repair or replace as appropriate. Missing parts will be sent out FOC, call Robert Scott company on 01869 331741.
CasioCash Registers1 yearDOA (28 days) return with all packaging and accessories. Warranty Call number on warranty card (included with product) for on site repair. Customers in Northern Ireland Casio models are still covered by a one year warranty but in the event of machine failure the customer should contact their direct supplier.
Charles BentleyBins1 yearIf Damaged on arrival please call: 01509 224580 Ext: 115 Warranty Return for credit/replacement
DebSoap DispensersLifetime Guaranteed against normal wear & tearIf possible take a photo & obtain the batch number situated on the back plate when you open the dispenser. Please phone Deb Technical on 01773 855209
Difibtech LifelineDefibrillator8 yearContact Wallace Cameron - Helpline Telephone 01698 354600
DurableDuracard1 yearEmail duracard.service@durable.de or call Duracard Customer Service 01202 897071.
Ease E LoadWarehouse Trolleys1 yearCall 0121 356 2224/2228 to arrange repair.
FellowesShredders, Laminators & BindersVaries by machineDOA (30 days) return with proof of purchase. Return for replacement/credit. Warranty Call 01302 836836 to arrange repair with serial number of machine and proof of purchase.
FreecomAll Products2 year replacementCall 00800 38832222 Mon to Thurs 8am to 1pm and between 2pm and 4pm, Friday 8am to 1pm and between 2pm and 3pm. For technical support and if necessary exchange direct with manufacturer. Please also refer to the following website for further help: http://www.verbatim-europe.co.uk/en_1/support.html.
FujitsuScanners1 yearCall 0870 6000922 (Proof of purchase will be required).
GBCBinding & Laminating2 year repair/ replacementDOA Return for replacement. End user must supply serial number and proof of purchase. Warranty Call 0845 6586600 to arrange repair.
HPPrinters & Scanners1 yearDOA Call 0845 161 0030 with details of fault. If unable to rectify return for credit. ESSENTIAL to have a copy of proof of purchase. Product must be returned to the RDC within 10 days of purchase. Warranty Call 0845 161 0030 with details of fault.
HPCartridges, Drums, Maintenance Kits & Fuser Units1 yearReturn for replacement/credit.
Inno3D3D Printers, Consumables1 yearCall Support Line 0203 910 9155 or email support@inno.com
ICGFire Equipment & Extinguishers1 yearDOA Return for credit (with proof of purchase and full details of issue). Warranty Call 01603 787679 to arrange repair.
JabraAll ProductsSee individual productsDOA (14 days) return for replacement/credit. Warranty call 01784 220172.
KodakDigital Cameras1 yearDOA/Warranty Email eusupport@jkiltd.com or call 0800 096 7780.
Konica MinoltaConsumables30 Days/500 page prints whichever is firstCall 0870 600 0359 to arrange repair or replacement.
LeitzAll ProductsSee individual productsCall 01483 776060
LGMonitors2 yearCall UK 0844 847 5454. Ireland 0818 276955.
Master LookSafes1 yearCall 01252 311888 in the first instance to discuss the fault. If the conclusion is that the product is faulty, then return for a credit / replacement. If no fault is found when tested by supplier no credit will be issued.
NescafeMachines1 yearCall helpline 0800 745845.
NoboElectronic Boards2 year repairCall 0800 2795 102 to arrange repair. Must supply serial number and proof of purchase.
NoboPlug n Play Projection Screens3 year return to base warrantyReturn for replacement (with proof of purchase).
NoboOHP Projector1 yearContact Service Centre 0845 658 6600. Fax 01296 732126. Email: halesowencallcentre@acco.com.
OkiConsumables1 yearCall 01784 274300 to arrange replacement. Southern Ireland Call 01 4049 570. Northern Ireland Call 0845 6060 445.
OlympusDigital Cameras2 yearDOA (28 days) Return for credit/replacement. Warranty Send Camera only no accessories to: Olympus Imaging & Audio, Rico Logistics, Olympus Hub, Unit 48, Evelyn Street, Beeston, Nottingham, NG9 2EU. A return form needs to be completed which can be found at www.olympus.co.uk. Name and address need to be written clearly on the outside of the parcel. Retain serial number and proof of purchase.
PanasonicConsumables1 yearDOA Call helpline 0844 844 3852. If deemed as DOA return for credit/replacement. Warranty Call helpline non-returnable.
PantumPrinters & Consumables2 yearCall 0330 8280722 (UK) or 0035 15255507 (Ireland) or email supportuk@pantumeurope.com. RMA number will be issued. Non-returnable to RDC without RMA number.
PaypalCard Machine1 yearCall 0800 3589448 to claim warranty & troubleshooting
PhilipsConsumables1 yearContact helpline on 08450 900315 where the technical staff will try to resolve problem. If deemed faulty a HD reference number will be issued so product can be sent back.
PhilipsFax machines1 yearDOA (Model 4840 90 days, all other models 28 days) Call 08450 900315 first to see if fault can be fixed over the phone. If product is confirmed as DOA then return for credit (with proof of purchase). Warranty Call 08450 900315 to arrange repair.
PhilipsDictation Only2 yearDOA Call Digital 0207 660 2739 (Ireland (00 353) 1 605 8384); Analogue 01892 668401. A returns reference number must been obtained from the help desk before sending back. Warranty Call 01892 668401 for analogue and 0207 660 2739 (UK),00 353 1 605 8384 ( Ireland) for digital advice and support.
PhilipsPico Projectors & Accessories1 yearCall helpline 0207 660 2741.
PhoenixSafes1 yearCall first as fault can be fixed over the phone 0151 9446414. If product is confirmed as faulty then return for credit (with proof of purchase).
PlantronicsHeadsets, Amplifiers & Telephones2 year refurbished replacement (does not cover damage/ misuse). Encore Pro 3 year refurbished replacement (does not cover damage/misuse)DOA (21 days) return for credit (with proof of purchase). Warranty Call 0800 410014 for repair or replacement.
PolycomAll Products1 yearDOA (30 days) return for credit/replacement. Warranty Call 0844 848 0905 or email returns.dept@nimans.net for repair procedure.
PostshipScales1 year non-registered/ 5 year registeredCall helpline 0871 234 0999.
PrakticaDigital Cameras1 yearCall Praktica helpline 01494 768660 for advice.
PremierLetter Openers, Paper Folders1 yearCall 0800 988 2429.
RapescoHeavy-duty Punches/Staplers15 year repair (excludes hollow cutters, dies, cutting discs and boards)Call 01474 852430 for collection/repair.
RexelRexel Shredders2 year repair with 5 year on cutting headsCall Service 08456 586600 - engineer repair/straight exchange. Details required by fax or email - model name and number, serial number, proof of purchase, nature of fault, full address, name and telephone number (A dedicated email address and fax number is used to receive this info). New machine sent usually within 2-3 working days, there will either be a collection of the faulty machine or will ask to dispose. All exchanges are logged on a database.
RubbermaidBins & Recycling System1 yearCall helpline 02030 279050 with order details and any photos that may help.
RubbermaidSmoking Bins, Smokers Pole1 yearCall helpline 02030 279050 with order details and any photos that may help.
RubbermaidMechanical Sweeper1 yearCall helpline 02030 279050 with order details and any photos that may help.
RubbermaidTrolleys & Carts1 yearCall helpline 02030 279050 with order details and any photos that may help.
RubbermaidBarricade Systems1 yearCall helpline 02030 279050 with order details and any photos that may help.
Salter BrecknellScales1 yearCall 0845 246 6717 or email sales@brecknellscales.co.uk
SamsungConsumables1 yearReturn for replacement/credit with proof of purchase (ESSENTIAL).
SamsungFax Machines, Printers & Multifucational Machines1 yearCall 0330 726 7864 for returns reference number. (Same as Call Log number) must be accompanied by all the consumables and accessories it was originally supplied with. Failure to do so will result in the unit being rejected for credit with no exception.
SecurikeySecurity Mirrors/Metal Detector/ Lockit Door Lock1 yearCall 01252 311888 in the first instance to discuss the fault. If the conclusion is that this is faulty, then return for a credit/replacement. If no fault is found when tested by supplier no credit will be issued.
SharpCalculators & Cash Registers1 yearCall 0870 738 0000 (Sharpserve) to arrange replacement/repair (with proof of purchase).
SonixConference & Reception2 or 10 years depending on productFor parts request please contact your local RDC. Other issues return for replacement (with proof of purchase).
SonixDesking, Storage & Screens10 yearsFor parts request please contact your local RDC. Other issues return for replacement (with proof of purchase).
SonixSeating2 or 5 years depending on productFor parts request please contact your local RDC. Other issues return for replacement (with proof of purchase).
SonixSteel5 yearsFor parts request please contact your local RDC. Other issues return for replacement (with proof of purchase).
SonixTables5 or 10 years depending on productFor parts request please contact your local RDC. Other issues return for replacement (with proof of purchase).